This is my second experience installing on your network and I'm very pleased with your techs install of the cable. He did proper strain relief and connected the injector to the UPS thoughtfully. I loved how easy it was to reach you by phone and email for my questions. The network worked no fuss as soon as I plugged it in. Speeds are exactly as advertised and static IP gives me remote access perfectly. I hope to service more clients on your network in the future. Your service is outstanding.
- Arie Pekar, Modern Telecom
Great service so far! Loving it. Installer Curtis took the time to do a good job and was open to my opinion and help with installing in my home.
- Greg Cinti
We want to thank Silo for the determination to fix our phone problem. Every tech person who came to our home was polite and answered all of our questions. Their knowledge and help was awesome. Always being able to actually speak to someone and to have timely responses to any technical problems is such a bonus for us. Thank you. It is great to have our landline back!
- Art and Pat Vinandy
Your technicians were neat, friendly, knowledgeable careful and went above and beyond what I would have thought was normal protocol. Their care and respect for us and our home were refreshing after dealing with the mega-conglomerate company you are replacing. I would like to add that all contact with your staff has been great!
- Tim Thomas
The customer service team is very friendly and helpful whenever I have talked on the phone with them.
Our location previously tested unsuitable so we are very pleased that your newer technology allows us to use Silo for high speed Internet. Throughout our phone conversations, your representatives have been very friendly, professional and informative... also a big recommendation for Matt, our installer. He was just great!
- John & JoAnne
It has been a great experience. Everyone is very knowledgeable and friendly. They were helpful and understanding when explaining information to us. Thank you.
Your employees were very professional and efficient. So far the service has been excellent!
- Sharon Debrie