PBX Business Support

business-pbx FAQ's

Each phone comes with a 1 year warranty per handset. If you are within this window from the date of installation, please contact your Business Account Representative and we will replace the phone for you as soon as possible.
If you are using a POE to power your phone, confirm that the port that your phone is plugged into still has power, or try a different port. If you are using the power supply provided with the phone, try a different outlet or try using another power cord.
Yes you can! You can receive your faxes directly to your email. Ask your Business Sales Representative today.
If you have access to an Internet connection, yes! Plug your phone into any Internet connection and your extension will work remotely! Remember, your 911 emergency response address must be updated each time you move the location of your phone service.  

You get all the features of a modern phone system such as call display, voicemail, ring groups, IVR, call queues, unlimited North American calling, voicemail to email, call parking, call transfer and more.

Every alarm system is different and you would need to confirm with your alarm company that it will work with VoIP. If it will, we can connect it via an ATA.

You get as many lines as you need, the service is structured on a per extension bases we take care of the rest.

Absolutely! Our introductory business package is $59.95 per month. Services such as multiple lines and toll free numbers are available to tailor the package specifically to your needs. Please contact us to get a quote for your specific requirements.  

If your answer was not found above please contact us and we will be happy to answer any questions you have!