Emily Mew singing cropped

Emily Mew’s Staff Profile

One of Emily Mew’s favourite parts of being a Silo CSR is improving customer experience. “It’s always great when we can get a customer from say 1 Mbps to 10-25 Mbps,” she said. Emily recently moved to Canada from the UK to gain new life experience in another country. She applied and interviewed for a […]

kate and husband

Kate McMullin’s Staff Profile

As Silo’s receptionist, Kate McMullin’s smiling face is the first thing people see when they walk into the office. Kate spends her day directing customers where they need to go, taking payments and assisting other departments, particularly billing. As a Silo customer, Kate noticed the receptionist job being advertised on our Facebook page. She knew […]

Glenhyrst Art Gallery

Supporting Our Community

This time of year, we are reminded to be thankful. Silo is grateful for the incredible organizations within our community whose excellent work brings happiness and health to people’s lives. This year Silo has supported our community through charitable donations to the following organizations who work wonders in our neighbourhoods. St. Joseph’s LifeCare Foundation – […]

tyler rook banner

Tyler Rook’s Staff Profile

Tyler Rook is part of our network operations team, responsible for performing emergency response on any issues with Silo’s internal network of towers and technology. “Every day is different. We diagnose, repair, set up, and service network cabinets and towers,” he explained Tyler comes from an IT and service technician background so this role at […]

Adam Rutherford's work

Adam Rutherford’s Staff Profile

Adam Rutherford finds being a field technician very rewarding. “Particularly when the kids tell me that the day their Internet connection is installed is better than Christmas or when the customer tells me it feels like they’ve jumped 10 years into the future,” he said. After working as a facilities supervisor at the Casino for […]

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Rural Life Photography Contest

Last month we challenged our followers on Facebook, Twitter and Instagram to post a photo that best represented the theme “rural life” for their chance to win. Silo staff had a very difficult time judging the contest because we had so many truly remarkable entries. For this reason, we’ve chosen to publish all our entries […]

Denna Bosnjak

Denna Bosnjak’s Staff Profile

Good customer service is what Silo is built on and Denna Bosnjak is a part of that special team. “When you call Silo I’m one of the folks here that will answer your call! Whether it be someone looking for service or wanting to upgrade their package I’m here to help,” she explained. Denna came to […]

Mobile

Silo CEO attends MWC and CANWISP conference

Staying informed and gaining knowledge are priorities of Silo’s CEO Andreas Wiatowski. These priorities have lead him all over the world, attending conferences, trade shows and events. Already this year Andreas has travelled to Barcelona for Mobile World Congress (MWC) and to Gatineau for the annual Canadian Association of Wireless Internet Service Providers (CANWISP) conference. […]

Jeff Macleod

Kaitlyn Murphy’s Staff Profile

Introducing Kaitlyn Murphy! As part of Silo’s superstar customer service team, Kaitlyn is the first point of contact for new inquiries and current customers. “I determine whether people are in a serviceable area and what potential speeds are available to them. I also schedule installs and book site surveys,” she said. Kaitlyn was introduced to […]

Avery Wiatowski

Avery Wiatowski’s Staff Profile

Avery Wiatowski says that he and his fellow field technicians are like the face of Silo. They are the ones who interact with customers, face to face, while testing for signals, getting people connected and troubleshooting any issues that occur. Avery is the son of Silo’s co-owners Andreas and Cynthia Wiatowski, and a long-time witness […]

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