Jennifer Vos

Advice from the expert…

In this video, Jennifer gives customers an outline of how billing works and the easiest ways to pay your bill! “Hi I’m Jenn from Silo’s Billing Department. I’m here to give you hand and explain some options for paying your bill with us. Your easiest option is to go to the portal. The portal is […]

Staff Profile – Brad Axford

Our most senior field technician, Brad has been with the Silo team for over 6 years! “I get people connected and am, in most cases, the first person they see,” he said. Field technicians perform site surveys to check if those who are interested can receive a signal from one of Silo’s towers. They are […]

How Do Internet Speeds Work?

Have you ever asked yourself “How do Internet speeds work?” Well, the answer is complicated. Many variables determine how fast your Internet runs, and in turn how quickly you access the information you need. This article’s goal is to help you understand Internet speed and how this might affect your online experience. For instance, the […]

Staff Profile – Karen

When Karen met Cynthia, Silo’s co-owner, 10 years ago she didn’t expect that a decade later she would be Silo’s Billing and AP Administrator and one of their most senior employees. “I served on the parent-teacher council with Cynthia ten years ago and she mentioned that Silo, then in their first year of business, needed […]

9 Ways to Speed Up Your Connection

“Last night I was an hour into Guardians of the Galaxy and my Netflix started to buffer! I want to see the end of the movie! Can you help?” Sound familiar? Many customers experience issues with their Internet speed, often when the connection itself is working well. Here’s a list of things you can try […]

Staff Profile – Rick Seemann

Rick Seemann was Silo’s very first full-time employee. “My background was in small business development and I saw a great opportunity at a budding company with an exciting future,” Rick said. Now, ten years later, he is Silo’s Operations Manager; which depending on the day, involves technical implementations, staff training, or streamlining processes. Rick helps […]

Keeping your personal information safe online

Kristen Fiddes, Silo’s resident tech support specialist provides some tips to help you keep your personal information safe online. If you have any questions, feel free to call into Silo’s tech support line at 519-449-5656 ext 3 or contact us here. “We’re making this video because in tech support we get a lot of calls […]

Help feed the hungry this holiday season

Silo is proud to announce that on November 13th we will be starting our annual holiday season food drive – and this year we’re inviting you to help feed the hungry in our community! We were so inspired by the great work our community did raising almost $10,000 to help reconnect the people of Puerto […]

‘Project Reconnect Puerto Rico’ makes a difference thanks to help from the community

With the help of our customers and our community Silo and Verticomm Network’s team travelled all the way to sunny Puerto Rico to help AeroNet, a local wireless internet service provider. The goal was to re-establish connectivity after the devastating effects of Hurricane Maria.   When the team, consisting of Verticomm’s technicians Dan Araujo and […]

10 Years of Silo

Written By Cynthia Wiatowski Cynthia is the co-owner and Marketing Manager at Silo It all started in October of 2004 when we moved from the city to rural Brant County, Harley to be exact. Andreas, who you might know as CEO of Silo Wireless but who I know as my husband of nearly 18 years, […]

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