best customer service brantford Archives

Emily Mew’s Staff Profile

November 12, 2019/in Blog /by Autumn Ladouceur

One of Emily Mew’s favourite parts of being a Silo CSR is improving customer experience. “It’s always great when we can get a customer from say 1 Mbps to 10-25 Mbps,” she said. Emily recently moved to Canada from the UK to gain new life experience in another country. She applied and interviewed for a […]

Kate McMullin’s Staff Profile

October 17, 2019/in Blog, News /by Autumn Ladouceur

As Silo’s receptionist, Kate McMullin’s smiling face is the first thing people see when they walk into the office. Kate spends her day directing customers where they need to go, taking payments and assisting other departments, particularly billing. As a Silo customer, Kate noticed the receptionist job being advertised on our Facebook page. She knew […]

Brad Matyas’ Staff Profile

September 18, 2019/in News /by Autumn Ladouceur

Silo’s Warehouse & Fleet Coordinator, Brad Matyas has several responsibilities. Not only is he responsible for the entire warehouse, he is also responsible for maintaining appropriate inventory levels and coordinating the maintenance of Silo’s fleet of vehicles. Since joining the Silo team earlier this year, Brad has completely reorganized our warehouse, driving efficiency and improving […]

Tyler Rook’s Staff Profile

August 15, 2019/in Blog /by Autumn Ladouceur

Tyler Rook is part of our network operations team, responsible for performing emergency response on any issues with Silo’s internal network of towers and technology. “Every day is different. We diagnose, repair, set up, and service network cabinets and towers,” he explained Tyler comes from an IT and service technician background so this role at […]

Adam Rutherford’s Staff Profile

July 19, 2019/in Blog, News /by Autumn Ladouceur

Adam Rutherford finds being a field technician very rewarding. “Particularly when the kids tell me that the day their Internet connection is installed is better than Christmas or when the customer tells me it feels like they’ve jumped 10 years into the future,” he said. After working as a facilities supervisor at the Casino for […]

Denna Bosnjak’s Staff Profile

July 19, 2019/in Blog /by Autumn Ladouceur

Good customer service is what Silo is built on and Denna Bosnjak is a part of that special team. “When you call Silo I’m one of the folks here that will answer your call! Whether it be someone looking for service or wanting to upgrade their package I’m here to help,” she explained. Denna came to […]

Kaitlyn Murphy’s Staff Profile

April 18, 2019/in Blog /by Autumn Ladouceur

Introducing Kaitlyn Murphy! As part of Silo’s superstar customer service team, Kaitlyn is the first point of contact for new inquiries and current customers. “I determine whether people are in a serviceable area and what potential speeds are available to them. I also schedule installs and book site surveys,” she said. Kaitlyn was introduced to […]

Avery Wiatowski’s Staff Profile

March 22, 2019/in Blog /by Autumn Ladouceur

Avery Wiatowski says that he and his fellow field technicians are like the face of Silo. They are the ones who interact with customers, face to face, while testing for signals, getting people connected and troubleshooting any issues that occur. Avery is the son of Silo’s co-owners Andreas and Cynthia Wiatowski, and a long-time witness […]

Joel Freund’s Staff Profile

March 11, 2019/in Blog /by Autumn Ladouceur

As Director of Sales, Joel Freund has vowed to create a culture of engagement between Silo customers and staff. He has over 30 years of sales experience, many of which he earned as an employee of one of our largest competitors. During that time, Joel maintained a friendship and professional relationship with Silo’s owners. “The […]

Jeff Macleod’s Staff Profile

February 5, 2019/in Blog /by Autumn Ladouceur

Jeff Macleod is one of Silo’s brilliant field technicians. In his words Jeff says his role is to “provide quality service and installations, and get people connected the best I can.” Jeff has known about Silo since the beginning as his family has always been in the tech industry. His dad owned a computer repair […]

Drama	CTV Drama Channel Crime + Investigation FX Canada FXX Adult Swim Peachtree Showcase CTV Sci-Fi Channel Vision TV	$15
Entertainment	DTOUR A&E CTV Comedy Channel DejaView W Network	$10
Entertainment Plus	E! Game TV History REWIND	$7
Edutainment	Documentary Smithsonian Book TV DIY Network CMT Canada One: Get Fit Makeful	$10
Family Viewing	Family Channel ABC Spark Cartoon Network Disney Junior Family Jr Treehouse	$15
Kids	YTV Disney Channel Disney XD Family CHRGD Nickelodeon Yoopa Teletoon	$15
Outdoor Lovers	WFN WILD TV OLN History 2 Love Nature National Geographic BBC Earth Travel and Escape	$10
Movie Watchers	Hollywood Suites 70’s / 80’s / 90’s / 2000’s W Network Lifetime Movie Time Silver Screen Classics	$10
News	CTV News Channel CBC News Network CNN MSNBC BBC Canada CNNI Fox News CP24	$10
News Plus	BBC World News HLN BNN CNNI CNBC	$10
Faith	Salt & Light Daystar	$2
Science & Nature	Animal Planet Nat Geo Wild Discovery Discovery Science Investigation Discovery	$10
Ultimate Sports	TSN 1, 2, 3, 4, 5 Sportsnet One Sportsnet 360 Sportsnet East / Ontario / West / Pacific Golf Channel	$25
Sports Extra	ESPN Classic Big Ten Leafs TV TVA Sports 1 and 2 NBA TV Fight Network	$15
Food & Style	Makeful Fashion TV Cooking Channel CTV Life Channel Food Network	$7
Living & Style	HGTV Canada OWN Slice TLC Cottage Life OUT TV	$15
Best Beats	MUCH HiFi MTV MTV2 A-Side	$5
Francophone	Ztele VrakTV Max Canal D Canal Vie Series + Historia Casa	$10
Francophone Plus	Addik TV LCN ARTV Moi & Cie Cinepop Investigation Prise2	$10
Time Shifting	ABC Seattle NBC Seattle CBS Seattle FOX Seattle CTV Vancouver CBC Vancouver Global BC CHEK TV PBS Seattle Joy TV CITY TV Vancouver CW Los Angeles	$5
Individual Pay Services	TMN 1, 2, 3, 4 + HBO + TMN Encore	$25
	TMN1, 2, 3, 4 + HBO	$20
	Hollywood Suites 70’s / 80’s / 90’s / 2000’s	$5
	beIn Sports	$15
	WWE Network	$12

A&E $3.00	Aapka Colours $5.00	ABC Spark $3.50	Adult Swim $3.50	Addik $2.00	AMC $6.00
Animal Planet $6.00	ARTV $3.00	A-Side $2.00	ATN $5.00	ATN Bangla $5.00	ATN Colors Bangla $5.00
ATN Cricket Plus $5.00	ATN Jaya TV $5.00	ATN Life OK $5.00	ATN Movies OK $5.00	ATN Sports $5.00	ATN UTV Movies $5.00
ATN Zoom $5.00	BBC Canada $3.50	BBC Earth $2.00	BBC World News $4.00	BBC Kids $3.00	Big Ten $6.00
BNN $6.00	Book TV $2.50	CTV Drama Channel $7.00	Canal D $8.00	Canal Historia $5.00	Canal Vie $8.00
Cartoon Network $3.50	Casa $2.00	CBC News Network $2.00	CBN $5.00	Channel I Bangla $5.00	Cinepop $6.00
CMT Canada $4.50	CNBC $3.00	CNN $7.00	CNNI $3.00	CTV Comedy Channel $7.00	Cooking Channel $3.50
BET $3.00	Cottage Life $2.00	CP24 $7.00	Crime + Investigation $3.50	CTV News Channel $7.00	Daystar $4.00
Dejaview $3.50	Discovery $7.00	Discovery Science $6.00	Disney (English) $4.50	Disney Junior $3.50	Disney XD $2.50
DIY Network $3.50	Documentary $3.50	DTOUR $4.00	E! $6.00	ESPN Classic $2.50	FAIRCHILD TV (Cantonese) $7.50
FAIRCHILD TV 2 HD (Cantonese) $7.50	Family Channel $4.00	Family CHRGD $4.00	Family Junior $4.00	Fashion TV $2.50	FIGHT NETWORK $2.00
WWE Network $12.00	Food Network $4.00	FOX News $7.00	FX Canada $6.00	FXX $6.00	Game TV $2.00
Golf Network $3.00	GSN (Game Show Network) $2.00	CTV Life Channel $6.00	History 2 $3.50	HGTV Canada $4.00	HiFi $2.00
History $4.00	HLN $3.00	Hollywood Suite $2.50	ID (Investigation Discovery) $6.00	YTV $4.50	Investigation (French) $6.00
La Chaine Disney $5.00	LCN $2.00	Leafs TV $5.00	Lifetime $3.50	Love Nature $2.00	Makeful $2.00
Max $8.00	Moi&Cie $2.00	Movietime $3.50	MSNBC $3.00	MTV $6.00	MTV India $5.00
MTV2 $2.50	MUCH $6.00	Nat Geo Wild $3.50	National Geographic $3.50	NBA TV $3.00	NDTV 24X7 $5.00
NDTV Good Times $5.00	Nickelodeon $3.50	OLN $6.00	One: Get Fit $3.00	OUT TV $2.00	OWN $4.50
Peachtree $5.00	Prise 2 $2.00	REWIND $1.00	SAB TV $5.00	Salt & Light $4.00	Series+ $5.00
SET Max $5.00	Showcase $4.00	Silver Screen Classics $1.00	Slice $4.00	Smithsonian $2.00	Sony AATH $5.00
SONY HD $5.00	Sony Mix $5.00	CTV Sci-Fi Channel $7.00	Sportsnet (E/W/Ont/Pacific) $20.00	Sportsnet 360 $10.00	Sportsnet One $10.00
Star Gold $5.00	Star Vijay $5.00	TALENTVISION (Mandarin) $7.50	Teletoon $4.50	Télétoon $4.50	Times Now $5.00
TLC $3.00	TMN (Alone) $15.00	TMN / HBO $20.00	TMN / TMN Encore / HBO Canada $25.00	Travel and Escape $2.00	Treehouse $4.50
TSN 1 / 2/ 3/ 4/ 5 $17.50	TCM (Turner Classic Movies) $4.50	Ztele $8.00	TVA Sports 1 and 2 $2.00	Yoopa $2.00	Vision TV $2.00
Vrak $8.00	W Network $4.50	WFN (World Fishing Network) $3.00	WILD TV $4.00

Good	Better	Best
nextPath 30	Unlimited Max 1	nextPath 75
$30	$59.99	$40
nextPath 175	Unlimited Max 3	nextPath 350
$55	$89.99	$65
Unlimited Max 2	nextPath 350	Unlimited Max 4
$69.99	$90	$99.99
Unlimited Max 4	nextPath 650	Unlimited Max 5
$99.99	$90	$124.99

Posts

Emily Mew’s Staff Profile

Kate McMullin’s Staff Profile

Brad Matyas’ Staff Profile

Tyler Rook’s Staff Profile

Adam Rutherford’s Staff Profile

Denna Bosnjak’s Staff Profile

Kaitlyn Murphy’s Staff Profile

Avery Wiatowski’s Staff Profile

Joel Freund’s Staff Profile

Jeff Macleod’s Staff Profile

Good

Better

Best

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