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Tyler Rook’s Staff Profile

Tyler Rook is part of our network operations team, responsible for performing emergency response on any issues with Silo’s internal network of towers and technology. “Every day is different. We diagnose, repair, set up, and service network cabinets and towers,” he explained Tyler comes from an IT and service technician background so this role at […]

Adam Rutherford's work

Adam Rutherford’s Staff Profile

Adam Rutherford finds being a field technician very rewarding. “Particularly when the kids tell me that the day their Internet connection is installed is better than Christmas or when the customer tells me it feels like they’ve jumped 10 years into the future,” he said. After working as a facilities supervisor at the Casino for […]

Denna Bosnjak

Denna Bosnjak’s Staff Profile

Good customer service is what Silo is built on and Denna Bosnjak is a part of that special team. “When you call Silo I’m one of the folks here that will answer your call! Whether it be someone looking for service or wanting to upgrade their package I’m here to help,” she explained. Denna came to […]

Jeff Macleod

Kaitlyn Murphy’s Staff Profile

Introducing Kaitlyn Murphy! As part of Silo’s superstar customer service team, Kaitlyn is the first point of contact for new inquiries and current customers. “I determine whether people are in a serviceable area and what potential speeds are available to them. I also schedule installs and book site surveys,” she said. Kaitlyn was introduced to […]

Avery Wiatowski

Avery Wiatowski’s Staff Profile

Avery Wiatowski says that he and his fellow field technicians are like the face of Silo. They are the ones who interact with customers, face to face, while testing for signals, getting people connected and troubleshooting any issues that occur. Avery is the son of Silo’s co-owners Andreas and Cynthia Wiatowski, and a long-time witness […]

Jeff Macleod

Jeff Macleod’s Staff Profile

Jeff Macleod is one of Silo’s brilliant field technicians. In his words Jeff says his role is to “provide quality service and installations, and get people connected the best I can.” Jeff has known about Silo since the beginning as his family has always been in the tech industry. His dad owned a computer repair […]


Curtis Gibbons – Staff Profile

Curtis Gibbons has been a Silo field technician for a few years, but well before that he was a fan. “I asked for Silo for my 13th birthday,” he said. Curtis’ family was one of the homes in Drumbo that, before Silo, could not get a reliable Internet connection. Now he is pleased to be […]

A day in the life of a field technician

Day in the life of a field technician

By Autumn Ladouceur, Silo’s Web & Social Media Coordinator A day in the life of a Silo Field Technician involves a great deal of critical thinking, decision making, customer service and care. It takes someone with a questioning mind and a love for the outdoors! I had the privilege of observing a normal day in […]

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